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Return Policy

We hold a 30-day return policy on all items we sell. If, within 30 days, you decide you would like to return your order, please contact Avanti. We will issue a RMA number for the unused item's return. The item MUST be in its original packaging. To offset the charges we have incurred as a result of producing the order, Avanti Restaurant Solutions will charge a 20% restocking fee on all items returned. We will work with you to coordinate the item's return. Once Avanti receives the credit from the manufacturer, we will refund the original purchase amount less the applicable restocking fees. In incidents where a credit card was used, we will issue the credit to that credit card. In instances where the method of payment was via check, we will issue a check and send it to the delivery address via US Mail.

The customer is responsible for round trip freight. Return shipping charges are to be pre-paid. Avanti will refuse all COD deliveries. Also, shipments that do not clearly state the RMA identification number will be refused.

If you have an issue with your equipment right out of the box, Avanti will work with you and the manufacturer to replace the item with an identical unit. In cases where an identical unit is not available, we will work with you to find an item that is equally acceptable to you. Please contact your Avanti representative for assistance.

Custom, used or modified equipment that will not be accepted by the item's manufacturer may not be returned.

Home Cooking Equipment Pasta Cookers Ranges Steam Kettles Hotplates Griddles Convection Ovens Convection Steamers Fryers Broilers Food Prep Prep Tables Slicers Sneezeguards Mixers Juice Equipment Dough Equipment Food Processors Accessories Food Warming Pizza Merchandisers Warming Drawers Mobile & Hot Holding Cabinets Countertop Warmers Coffee and Tea Buffet Warming Lincoln Conveyor Ovens 1100 Series 1400 Series 1400 OEM Remanufacturered 1600 Series 3200 Series Countertop Ovens Accessories Refrigeration Reach-ins 3 Door Reach-ins 2 Door Refrigerated Bases Sandwich/Salad Prep Tables Worktop Refrigerator Undercounter Refrigerator Reach-ins 1 Door Pizza Prep Tables Glass Door Merchandisers Drop-Ins Ice Accessories Ice Bins Ice Machines Ice Cream Dip Cabinets Bar Equipment Storage/Warewash Wire Shelving 18" Wire Shelving 24" Warewash Sinks Posts & Accessories Shelving Kits Lockers Specials
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Return Policy We hold a 30-day return policy on all items we sell. If, within 30 days, you decide you would like to return your order, please contact Avanti. We will issue a RMA number for the unused item's return. The item MUST be in its original packaging. To offset the charges we have incurred as a result of producing the order, Avanti Restaurant Solutions will charge a 20% restocking fee on all items returned. We will work with you to coordinate the item's return. Once Avanti receives the credit from the manufacturer, we will refund the original purchase amount less the applicable restocking fees. In incidents where a credit card was used, we will issue the credit to that credit card. In instances where the method of payment was via check, we will issue a check and send it to the delivery address via US Mail. The customer is responsible for round trip freight. Return shipping charges are to be pre-paid. Avanti will refuse all COD deliveries. Also, shipments that do not clearly state the RMA identification number will be refused. If you have an issue with your equipment right out of the box, Avanti will work with you and the manufacturer to replace the item with an identical unit. In cases where an identical unit is not available, we will work with you to find an item that is equally acceptable to you. Please contact your Avanti representative for assistance. Custom, used or modified equipment that will not be accepted by the item's manufacturer may not be returned.

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Return Policy